Privacy Policy
1) Information About the Collection of Personal Data and Contact Details of the Responsible Party
1.1
We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is all data by which you can be personally identified.
1.2
The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Bennet & Stone, Oxford
Website: bennet-stone.co.uk
Email: support@bennet-stone.co.uk
The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others decides on the purposes and means of the processing of personal data.
Legal operator:
Soekkha eCommerce
Franzkafkaweg 13
The Netherlands
1.3
For security reasons and to protect the transmission of personal data and other confidential content (for example orders or enquiries), this website uses SSL or TLS encryption.
You can recognise an encrypted connection by the string “https://” and the lock symbol in your browser bar.
2) Data Collection When Visiting Our Website
When you use our website purely for informational purposes, meaning that you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (server log files).
When you visit our website, we collect the following data which is technically necessary to display the website to you:
Visited website
Date and time of access
Amount of data transferred in bytes
Source or referral from which you came to the page
Browser used
Operating system used
IP address used (possibly in anonymised form)
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability, security and functionality of our website.
The data will not be disclosed or used in any other way unless there are indications of unlawful use.
3) Cookies
To make visiting our website attractive and to enable the use of certain functions, we use cookies. Cookies are small text files stored on your device.
Some cookies are deleted automatically after closing your browser (session cookies). Other cookies remain on your device and allow us or our partner companies to recognise your browser on your next visit (persistent cookies).
Cookies may collect and process information such as browser data, location data and IP address information.
Persistent cookies are automatically deleted after a defined period depending on the cookie.
Some cookies simplify the ordering process by remembering settings such as the contents of your shopping basket.
If personal data is processed through cookies, processing takes place according to Art. 6 para. 1 lit. b GDPR (contract performance) or Art. 6 para. 1 lit. f GDPR (legitimate interest in website functionality).
Third-party cookies may also be used by advertising partners.
You can configure your browser to inform you about cookie placement and decide individually whether to accept them.
Disabling cookies may limit the functionality of our website.
4) Contacting Us
When you contact us (for example via email or contact form), personal data is collected.
The data collected will only be used to respond to your enquiry and for related technical administration.
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in responding to enquiries).
If the contact relates to a contract, the additional legal basis is Art. 6 para. 1 lit. b GDPR.
Your data will be deleted once your enquiry has been fully processed unless legal retention requirements apply.
5) Data Processing When Opening a Customer Account and for Contract Processing
Personal data is collected and processed if you provide it for contract execution or when opening a customer account.
This may include information such as:
Full name
Address
Email address
Telephone number
Order details
Payment information (processed via payment providers)
IP address and device information
Website activity such as visited pages or cart events
Deleting your customer account is possible at any time by contacting us.
After the contract has been fully processed, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods expire.
6) Use of Your Data for Direct Advertising
Newsletter
If you subscribe to our newsletter, we will send you information about products and offers.
Only your email address is required to receive the newsletter.
Registration uses the double opt-in procedure to confirm your consent.
You can unsubscribe at any time using the link in the newsletter or by contacting us.
Newsletter for Existing Customers
If you have purchased goods from us and provided your email address, we may send offers for similar products if legally permitted.
You can object to this at any time.
7) Data Processing for Order Processing
Personal data will be shared with delivery services to the extent necessary for delivering goods.
Payment data may be shared with payment service providers to process transactions.
We may also use technical service providers such as hosting providers, shop software providers, email providers or customer support tools that process data on our behalf.
Payment Providers
PayPal payments are processed through PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
Klarna / SOFORT payments may also be used where available.
Data is transmitted only to the extent necessary to process payments.
8) Contacting Customers for Review Reminders
We may send a one-time email asking you to leave a review of your order where permitted by law or where consent has been provided.
You may withdraw this consent at any time.
9) Use of Social Media Plugins
Our website may link to social media services such as Facebook or Instagram.
To protect user data, these services are integrated in a way that prevents automatic data transfer.
Data transfer only occurs when you actively click the respective button.
10) Online Marketing
We may use marketing tools to measure advertising performance, prevent repeated advertising displays and improve marketing campaigns.
Where legally required, marketing technologies will only be used after consent.
11) Web Analytics Services
We may use analytics tools to analyse website usage and improve our services.
IP anonymisation or similar safeguards may be used.
Where legally required, analytics cookies are only activated after consent.
12) Retargeting and Remarketing
We may use retargeting technologies such as Meta Pixel or Google remarketing to show interest-based advertisements.
Such technologies may only be used with consent where required by law.
13) Rights of the Data Subject
You have the following rights under the GDPR:
Right of access to your personal data (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure of personal data (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to withdraw consent at any time (Art. 7 GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Right to Object
If we process your personal data based on legitimate interests, you have the right to object to this processing at any time.
If you object to processing for direct marketing purposes, your data will no longer be used for advertising.
14) Duration of Storage of Personal Data
Personal data is stored only for as long as necessary to fulfil contractual obligations or comply with legal retention requirements.
After the retention period expires, the data will be routinely deleted unless further storage is legally permitted.
Additional Contact Information
Bennet & Stone, Oxford
Email: support@bennet-stone.co.uk
Website: bennet-stone.co.uk
Legal operator:
Soekkha eCommerce
Franzkafkaweg 13
The Netherlands