Terms of Service
This website is operated by Bennet & Stone, Oxford. Throughout the site, the terms “we,” “us,” and “our” refer to Bennet & Stone. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
When you visit our website and/or purchase something from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including additional terms, conditions and policies referenced herein.
Please read these Terms carefully before accessing or using our website.
1) TERMS AND CONDITIONS OF ONLINE STORE
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site under your supervision.
You may not use our products for any illegal or unauthorised purpose nor violate any laws in your jurisdiction including copyright laws, intellectual property laws or consumer protection regulations.
You must not transmit viruses, malware or any code of a destructive nature. Violation of these Terms will result in immediate termination of your access to the Service.
2) GENERAL TERMS AND CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions across various networks.
Credit card information is always encrypted during transmission over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
3) ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate or complete sources.
This site may contain historical information which is provided for reference purposes only.
We reserve the right to modify the contents of this site at any time but have no obligation to update information.
4) MODIFICATIONS TO SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service or any part of it at any time without notice.
We shall not be liable for any modification, price change, suspension or discontinuation of the Service.
The presentation of products in the online shop does not constitute a legally binding offer but rather a non-binding catalogue.
By placing an order you submit an offer to conclude a purchase contract. Acceptance occurs once the order has been confirmed or fulfilled.
Statutory warranty rights remain unaffected.
5) PRODUCTS OR SERVICES
Certain products may be available exclusively online through the website and may be available only in limited quantities.
We have made every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device display will reflect the actual colour.
We reserve the right to limit the sale of our products to any person, geographic region or jurisdiction.
Products may be shipped directly from international suppliers or logistics partners.
Any customs duties, import taxes or clearance charges imposed by authorities are the responsibility of the customer.
6) ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us.
We may limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account information so that we may complete transactions and contact you when necessary.
7) OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have control.
These tools are provided “as is” and “as available” without warranties or representations of any kind.
Your use of optional tools offered through the site is entirely at your own risk.
8) THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links may direct you to external websites that are not affiliated with us.
We are not responsible for examining or evaluating the content or accuracy of third-party websites.
9) USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you send ideas, suggestions, proposals or other materials, you agree that we may edit, publish, distribute and use them without restriction.
We are under no obligation to maintain comments in confidence, pay compensation or respond.
Your comments must not violate any third-party rights or contain unlawful or harmful material.
10) PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
11) ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site that contains typographical errors or inaccuracies related to product descriptions, pricing, promotions, shipping charges or availability.
We reserve the right to correct errors, update information or cancel orders if any information is inaccurate.
12) PAYMENT DISPUTES AND CHARGEBACKS
If you experience any issue with your order, we encourage you to contact our customer support team first so we can assist you in resolving the matter.
Initiating a chargeback or payment dispute without first attempting to resolve the issue directly with us may delay the resolution process.
By placing an order on our website, you agree to contact our support team before filing a dispute with your payment provider. Our team will always make reasonable efforts to resolve any issue in a fair and timely manner.
Customer support can be reached at:
support@bennet-stone.co.uk
13) PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to violate regulations, infringe intellectual property rights, harass others, upload malicious code or interfere with the security of the Service.
We reserve the right to terminate your use of the Service if you violate these rules.
14) DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely or error-free.
The Service and all products delivered through it are provided “as is” and “as available”.
To the fullest extent permitted by law, Bennet & Stone, Oxford shall not be liable for indirect or consequential damages arising from use of the Service.
15) INDEMNIFICATION
You agree to indemnify and hold harmless Bennet & Stone and its partners, affiliates and service providers from any claim arising from your breach of these Terms.
16) SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be deemed severed without affecting the validity of the remaining provisions.
17) TERMINATION
These Terms remain effective unless terminated by either party.
We may terminate access to the Service immediately if you violate any provision of these Terms.
18) ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and us regarding use of the Service.
19) GOVERNING LAW
These Terms shall be governed by applicable consumer protection laws and relevant EU regulations where applicable.
20) CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify any part of these Terms by posting updates on our website.
Your continued use of the website following changes constitutes acceptance of those changes.
21) CONTACT INFORMATION
Bennet & Stone, Oxford
Website: bennet-stone.co.uk
Email: support@bennet-stone.co.uk
Legal operator:
Soekkha eCommerce
Franzkafkaweg 13
The Netherlands